Privacy Policy
Prospect Diagnostics Ltd continues to be committed to protecting your privacy along with that of all its customers. We will ensure that all personal information supplied is held securely and processed in accordance with the GDPR.
About this Policy
This policy explains when and why we collect personal data, how we use it, how we keep it secure and your rights in relation to it.
We may collect, use and store your personal data, as described in this Data Protection Policy and as described when we collect data from you.
Prospect Diagnostics Ltd may change this privacy policy from time to time; we will let you know that the policy has been changed by changing the effective date at the bottom of this page.
We reserve the right to amend this Data Privacy Policy from time to time without prior notice. You are advised to check our website www.prospectdiagnostics.co.uk (but amendments will not be made retrospectively).
We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.
Who are we?
We are Prospect Diagnostics Limited. We can be contacted at gdpr@prospectdiagnostics.co.uk
Data
What data is collected?
We collect contact information data; name, e-mail addresses & contact telephone numbers.
How is it collected?
The information you give us
Prospect Diagnostics Ltd will collect information only when you voluntarily provide it to us by telephone, fax, e-mail, or if you choose to register to a mailing list through our website.
Information we get from your use of our services
Prospect Diagnostics Ltd may collect information about the services that you use, and how you use them, for instance products you have purchased, information you have requested etc.
Cookies
Our website uses cookies, as do almost all websites, it is part of the functionality of the website which helps to provide you with the best possible experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us to:
- Make our website work as efficiently as you would expect.
- Improve the speed/security of the site.
- Continuously improve our website in our joint best interests.
- Make our marketing communications more efficient.
Specifically we do not use cookies to:
- Collect any personally identifiable information.
- Collect any sensitive information.
- Pass data to any advertising networks.
- Pay sales commissions.
You can learn more about all the cookies we use below.
Granting us permission to use cookies
If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you find our policy acceptable. Should you wish to remove or not use cookies from our site, you can learn how to do this in the section title ‘Managing Cookies’, however doing so may mean that our site will not work as efficiently as you would expect.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether or not they have visited us previously.
We use Google Analytics to anonymously compile web visitor statistics.
Managing Cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.aboutcookies.org/
How we use your personal information
Internal Uses
Within Prospect Diagnostics Ltd we may use your information to provide you with the services and products you request, to assist with your questions about our services, products or use of our website, to evaluate our services and products and to conduct customer surveys.
Prospect Diagnostics Ltd may also use your information with your consent, to send you information that may be of interest to you.
How we protect your personal data
Prospect Diagnostics Ltd has procedures that limit employees and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to such information. Employees at Prospect Diagnostics Ltd are educated about the importance of confidentiality and customer privacy through contractually binding confidentiality agreements, internal policies on data privacy and corporate integrity. Prospect Diagnostics Ltd takes appropriate disciplinary measures to enforce employee privacy responsibilities.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
For any payments which we take from you online we will use a recognised online secure payment system.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
Prospect Diagnostics Ltd will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless you have authorised us to do so or we are legally required to do so, or it is necessary to do so in order to protect the rights of property of our website.
Your rights
You have rights under the GDPR:
(a) To access your personal data
(b) To be provided with information about how your personal data is processed
(c) To have your personal data corrected
(d) To have your personal data erased in certain circumstances
(e) To object to or restrict how your personal data is processed
(f) To have your personal data transferred to yourself or to another business in certain circumstances.
You have the right to take any complaints about how we process your personal data to the Information Commissioner:
Email: https://ico.org.uk/concerns
Telephone: 0303 123 1113.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
For more details, please address any questions, comments and requests regarding our data processing practices to our Data Protection Manager at: gdpr@prospectdiagnostics.co.uk
Links to Other Websites
Prospect Diagnostics Ltd wants to provide users of our site with information, services and products that are valuable to them. Featured programmes and other site content within the Prospect Diagnostics Ltd site may link our users to third party sites. Prospect Diagnostics Ltd does not control and is not responsible for the privacy policies or practices of any third-party site. If you link to third party sites from Prospect Diagnostics Ltd, we encourage you to consult the privacy policy of each site you visit.
Your consent
By using Prospect Diagnostics Ltd.’s website, you consent to the collection, use and disclosure of information as described in this policy.
Effective date: 25 May 2018