John Clague
Managing Director
John founded Prospect Diagnostics in 2007, following many years as Sales and Marketing director for global manufacturers of medical diagnostic devices.
In establishing Prospect Diagnostics, John has, over 25 years, built a hub of excellence, sourcing and supplying innovative technology for the NHS and other clinical settings, improving both patient outcomes and cost effectiveness at the Point of Care. Our energetic team is continually focussed on excellent service provision across health care delivery organisations, throughout the British Isles and Eire.
John, who describes himself as a ‘lapsed applied physicist’, is originally from the Isle of Man. He incorporated HemoCue Ltd as part of the HemoCue International distribution partnership and only relinquished his involvement when the Swedish parent company was acquired by Danaher in 2014.
john.clague@prospectdiagnostics.co.uk
Managing Director
Rachel Wood
Customer Care Manager
Rachel joined the Prospect Diagnostics Customer Care Team in June 2006, after working for the NHS in various roles. Rachel’s wealth of experience has given her a real understanding of how to support and care for our customers. Rachel was delighted to be promoted to Customer Care Manager in April 2019
rachel.wood@prospectdiagnostics.co.uk
Customer Care Manager
Emma Chamberlain
Customer Care Team
Emma Joined Prospect Diagnostics in November 2020 after spending 8 years in a commercial support role, specifically dealing with pricing for both NHS and private customers for a medical logistics company. Emma’s experience has added a new dimension to the team which allows us to support customers in different ways.
Customer Care Team
Helen Marriott
Customer Care Team
Helen joined us in 2000 and has supported the Customer Care Team in a variety of administrative roles. Helen has responsibility for developing our long standing SafeGuard preventative maintenance programme and coordinating our various OEM manufacturing processes.
Customer Care Team
Nicola Parker
Accounts & Stock Control
Nicola is responsible for the Accounts and Stock Management, and has been with the company since 1998. She enjoys working with our Manufacturers and volume customers to forecast, schedule and provide continuity of service.
Accounts & Stock Control
Louise Weston
Customer Care Admin
Louise joined Prospect Diagnostics in February 2022. With a wealth of customer service experience in multiple sectors, Louise is our office administrator. From organisation to database management she keeps the office pointing in the right direction.
Customer Care Admin
